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When your careers site is ready to go live, you switch it from the inploi staging URL (for example yourcompany.inploi.app) to your own branded domain (for example careers.acme.com or jobs.acme.com). Using your own domain keeps the candidate experience on your brand from the first click. The switchover is a two-step process: inploi adds the domain in Studio, then your IT or domain team updates your DNS records. Once DNS propagates, the switch happens automatically.

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Choosing your domain

Before the switchover, confirm the subdomain format you’d like to use. Common options are:
  • careers.acme.com
  • jobs.acme.com
Once confirmed, share this with your inploi contact so it can be configured in Studio ahead of go-live.

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Step 1 — inploi configures the domain

This step is handled by inploi (usually your CSM or account manager).
1
Confirm your go-live date
2
Let your inploi account manager know your intended go-live date at least 48 hours in advance. They’ll confirm your site is ready and provide the CNAME value your IT team needs.
3
Open the domain settings in Studio
4
Go to Settings → Domain.
5
Enter your chosen domain
6
Enter the branded domain you want to use (e.g. careers.acme.com).
7
Share the DNS records with your IT team
8
Studio displays the exact DNS records your IT team needs to configure. Share these so they can complete Step 2.

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Step 2 — Update your DNS records

Share the following with whoever manages your domain — usually an IT admin.
1
Log in to your DNS provider
2
This is the service where your domain is managed (e.g. GoDaddy, Cloudflare, or 123-reg).
3
Create a new CNAME record
4
  • Type: CNAME
  • Name / DNS entry: your chosen subdomain (e.g. careers or jobs)
  • Target / Value: {client}.inploi.app — inploi will confirm the exact value to use
  • TTL: 3600 (or “Auto” / leave as default)
    • 5
    Remove any old inploi CNAME record
    6
    If there is an existing CNAME record pointing to hosting.inploi.com, delete it.
    The exact location of DNS settings varies by provider. If you’re unsure where to find them, search “[your provider name] how to add a CNAME record”.

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    After the DNS update

    • The switchover happens automatically once DNS propagates.
    • This usually takes around 15 minutes. Most changes complete within a couple of hours.
    • In rare cases it can take up to 48 hours.
    Once your IT team has made the change, let your inploi account manager know. They’ll verify the domain is pointing correctly and confirm the site is live.
    Your staging site (the yourcompany.inploi.app URL) continues to work after the switch. You can use it internally for testing and review at any time.
    Avoid making the DNS change late on a Friday. If something needs checking, it’s easier to get support during the working week. Aim for a Tuesday–Thursday go-live.

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    What to do if it doesn’t work

    If the domain isn’t resolving after 48 hours:
    1. Double-check that the CNAME value was entered exactly as provided, with no extra spaces or characters.
    2. Confirm the change has propagated using a tool like dnschecker.org.
    3. Contact your inploi account manager with a screenshot of the current DNS record.