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User management lives under Settings → Users. Access is controlled by fine-grained permissions: what you see and which actions you can take depend on what your own account is allowed to do.

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Who can open Users

You need permission to read the user list (cms:user:read) to see Users in Settings. Without it, the Users item does not appear in the Settings sidebar.

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Inviting someone

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Open Settings → Users
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From the left-hand navigation, choose Settings, then Users.
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Choose Invite user
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If your account can create users (cms:user:create), an Invite user button is shown.
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Enter their email and choose roles
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Enter the person’s email address. You must select at least one role; the form will not submit with no roles selected.
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Each role can include a short description. You can expand permissions under a role to see what that role grants in Studio.
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Submit the invitation
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After you invite them, they receive email to join or sign in. If they already belong to the company, their roles may be updated instead—Studio will confirm what happened in a success message.
Users with Google Workspace email addresses can sign in with Google when their work email matches.

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Roles and what you’re allowed to assign

Roles are not arbitrary labels: each role maps to a set of permissions. You can only assign roles where every permission in that role is also granted to your account. If a role includes something you don’t have, that role’s toggle is disabled when inviting or editing—you cannot grant access you don’t hold yourself. That means:
  • Customer Success / admins with full user-management permissions can assign the roles your organisation has configured.
  • Someone with a narrower role may only be able to assign a subset of roles, or none at all, depending on how your Kinde roles are set up.
If permission details fail to load, role editing may be temporarily unavailable; Studio shows a clear warning and avoids changing existing assignments until things load correctly.

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Changing another person’s roles

With user update permission (cms:user:update), you can open Update user roles from the row actions (pencil icon) for another user.
  • You cannot change your own roles in Studio. Ask someone else with suitable access to adjust your roles.
  • For each colleague, you may only change roles you are allowed to assign. Roles they have that you cannot assign stay in place until someone with sufficient access changes them.
  • Every user must keep at least one role; saving with no roles is blocked.
Updates apply as soon as they save successfully.

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Removing a user

With user delete permission (cms:user:delete), you can Remove user from the row actions when the action is enabled. Removal is blocked if you cannot “manage” that person’s full set of roles—that is, if they have any role whose permissions are not all covered by your own permissions. In that case, someone with higher access must remove them or reduce their roles first. You cannot remove your own account from here.

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If something is missing or blocked

  • No Users in Settings — your account may not have cms:user:read. Ask an organisation admin or your inploi contact to adjust your access.
  • No Invite user — you don’t have cms:user:create, or your role set doesn’t allow inviting.
  • Can’t remove or fully edit someone — they likely have roles with permissions above yours; escalate to an admin with broader access.
  • Roles look wrong after an invite — check assigned roles under Settings → Users; re-invite or edit roles as needed.