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FAQ sections are a popular way to answer common candidate questions — about your application process, working arrangements, benefits, or culture — without candidates needing to contact you directly. In Studio, you build them using the Accordion block.

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Adding an FAQ section to a page

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Open the page in the editor
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Go to CMS → Pages and open the page where you want to add a FAQ section. This could be your home page, an “About us” page, a role-specific landing page, or a dedicated “FAQs” page.
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Add a new section
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Click Add section and choose Section to start from an empty layout (a template also works). An empty section works well for FAQ content.
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Add a column
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Inside the section, click Add column. For an FAQ section, a single full-width column works well — set it to span all 12 columns on desktop.
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Add an Accordion block
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Click Add block and select Accordion from the list.
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Add your FAQ items
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Each item in the accordion has two parts:
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  • Summary — the question text that candidates click to expand
  • Details — the answer shown when the item is expanded, written in a rich text editor
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    Add as many items as you need. You can reorder them by dragging.
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    Add a section heading (optional)
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    Above the accordion, add a Rich text block with a heading such as “Frequently asked questions” or “Everything you need to know”. This helps candidates understand what the section is for.
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    Publish the page
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    Click Save & publish when you’re done.

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    Tips for writing good FAQs

    • Write questions as candidates would ask them — “How long does the application take?” rather than “Application duration information”
    • Keep answers concise — link to more detail rather than writing long paragraphs inside the accordion
    • Group related questions — if you have many FAQs, consider using multiple accordion sections with a heading for each group (e.g. “Applying”, “What to expect”, “Working arrangements”)
    • Update regularly — review your FAQs whenever your process changes

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    A note on search engines

    Accordion text is rendered in the page’s HTML, so it forms part of the page’s normal content. inploi does not add special FAQ structured data (FAQ rich results) for accordion blocks, so don’t expect questions to automatically appear as rich snippets in search results. Treat FAQs as helpful on-page content rather than a guaranteed SEO feature.