> ## Documentation Index
> Fetch the complete documentation index at: https://docs.inploi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Submitting Applications

> How completed applications flow from inploi into your ATS.

When a candidate completes an application on your careers site, inploi submits their data directly to your ATS — no manual transfer, no duplicate data entry.

## What it does

* **Submits** the candidate's answers, contact details, and CV to your ATS the moment they apply.
* **Records** every submission in inploi — successful or not — for reporting and support.
* **Runs automations** before and after submission, for example to score applications or notify third-party systems.

## How it works

<Steps>
  <Step title="Candidate submits the form">
    The candidate completes your application form on the inploi careers site.
  </Step>

  <Step title="Pre-submission automations run">
    Any active automations configured for your account run first — for example applying a scoring model or transforming field values before they reach the ATS.
  </Step>

  <Step title="Application is sent to your ATS">
    inploi posts the candidate's data to your ATS via its API, matched to the correct job using the ATS job reference. CV attachments are included where required.
  </Step>

  <Step title="Result is recorded">
    The outcome is stored in inploi against the job and session — success, failure, and the ATS's own application reference where returned.
  </Step>

  <Step title="Post-submission automations run">
    After a successful submission, any configured after-submission automations run — for example updating a talent bank or sending a confirmation.
  </Step>
</Steps>

## What candidates see if something goes wrong

inploi translates ATS errors into plain-language messages. Common cases:

| Situation               | What the candidate sees                                   |
| ----------------------- | --------------------------------------------------------- |
| Already applied         | "It looks like you've already applied for this role."     |
| Job closed in ATS       | "The job is currently closed. Please try applying later." |
| CV required but missing | "Please upload your CV to continue."                      |

## What to expect

* Applications should appear in your ATS shortly after the candidate submits.
* If an application is missing, check with your Customer Success Manager before contacting the candidate — inploi has a record of every attempt and can confirm exactly what happened.

<Warning>
  A missing ATS application does not necessarily mean the candidate did not apply. Always check the inploi submission log first.
</Warning>

<Note>
  Field mappings and CV handling are configured during implementation.
</Note>

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<Snippet file="contact-support.mdx" />